Luxury Marina Charts Success With Multiple EDDM® Impressions

Discover how a family-owned luxury marina used a decade-long, targeted direct mail campaign to build brand awareness, generate high-value leads, and recapture market share.
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"We use Taradel to execute marketing campaigns that allow us to deliver a message to a targeted set of customers that fits our customer profile."

Chris Perry

Sales Manager

The Challenge

Candlewood East Marina is a family-owned luxury marina serving affluent boat owners in Connecticut. Operating in a highly competitive market, they needed a more precise way to reach high-income households with a genuine interest in luxury boating -- while minimizing wasted spend.

The Solution & Campaign

Back in 2016, Candlewood East Marina partnered with Taradel to launch an ongoing Every Door Direct Mail® strategy focused on precision targeting and repeated exposure. By mailing consistently over time (over a decade now), the brand stayed top-of-mind with high-value prospects and built trust throughout the customer decision journey.

Target Audience

Carefully selected to reach customers most likely to invest in luxury boating.

  • Homeowners along the Connecticut shoreline and lakefront communities
  • Household income $200K+
  • Ages 35 - 65+

Channels Used

Every Door Direct Mail® (EDDM®): 115,552 6.25" x 9" postcards mailed from 2016 - 2026

Results

Through a decade-long partnership with Taradel, Candlewood East Marina strengthened the brand recognition and regained market share while driving sustained visibility in a competitive luxury market.

10

Deployed campaigns

45

New clients

$210K

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$9.45M+

Est. lifetime revenue generated
Final Takeaways

By leveraging repeated Every Door Direct Mail® campaigns, Candlewood East Marina consistently reached affluent, high-intent households and converted long-term awareness into high-value customers.

This case study demonstrates how frequency, precision, targeting, and trusted print media can drive exceptional ROI in luxury markets with extended sales cycles.

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